Billing and Collecting Basics

Payment Processing Factors

Factors of Payment Processing

  • How do you let your customers pay?

    Cash                                   EFT checking or savings
    Check                                 EFT credit or debit card
  • Who do your customers pay?

    Cashier                               A/R department
    Salesperson                       Third party services
  • Where do your customers pay?

    At facility                              Third party service
    A/R Department 
  • When do your customers pay?

    At time of purchase              Paid-in-full
    Under a payment plan
  • How do you verify a payment was made?

    Register receipts                  Credit card receipts
    Cash receipts booklet          EFT draft statements
    Copy of check                       Third party service reports
  • What is the payment amount?

    Create an invoice                  Fixed periodic payment
    Amount from register sale  

What It Means To You:

  • The more flexibility you offer in the ways you allow customers to pay and when to pay directly impacts the amount of returns and delinquencies.
  • Fixed periodic payments processed through EFT checking, savings or credit cards is the most cost effective processing method. 

 

  • Data security of banking and credit card information is becoming more costly and difficult every day, making your job more expensive and difficult when your company processes billing in-house.