No Pay! No Service!

No Pay! No Service!

• Does a no pay, no service policy seem harsh to you?

• Is it unreasonable for you to expect that a customer pay their bill in order to get additional services?

• What percentage of your customers are not current with their payment, but you are providing a service on a regular basis?

• What percentage of you payroll cost is being spent on serving non-paying customers?

What It Means To You:

• You must implement some level of “no pay, no service” policy.  If that seems harsh to you, than start the policy at 30 or 60 days delinquent.

• Paying customers quickly become non-paying customers when there is no consistent billing or lax enforcement of outstanding balances.

• On-time paying customer waiting to be serviced behind late or non-paying customers leads to lost customers.