Is my money protected?
Yes. We protect your monthly billings with a surety bond.
Why should I choose EBCS when I could manage my accounts receivable myself?
First, you have no legal recourse against your employees if they were to accidentally or purposely damage your database. With EBCS you are protected against such a catastrophe. Second, by using EBCS you reduce your administrative and payroll costs associated with in-house billing. Finally, allowing us to use our experience to help your business allows you to utilize your experience where it's needed most, new sales and servicing your customers.
If I give my accounts to EBCS, will I lose control of my business?
You will actually gain more effective control of your business. With EBCS in the background overseeing your accounts, you can consistently be in the foreground ensuring the success of your business.
If I sign up with EBCS, do I have to send all my accounts immediately?
Certainly not! We want you to feel comfortable with us first, so we understand if you want to start out by sending us a portion of billable accounts. If you wish to send all your accounts at once, our technical support team will take care of the process at no additional cost to ensure a smooth transition.
Does EBCS collect on different types of accounts (i.e. month-to-month, long term)?
Yes. We manage paid-in-full, month-to-month, and contractual accounts.
Is it easy to change from another billing company to EBCS?
Our experience in conversions makes the change easy for you. First, we process your new billable accounts. Then, we begin transferring your current contracts into our database either through our experienced technical staff or our efficient data entry department. Our primary goal is for you to continue operating without interruptions.
How can we be assured our customers will be treated properly by EBCS?
We realize the success of your business depends upon the satisfaction of your customers. Therefore, we treat each customer, whether in good standing or past-due, with the same high level of respect we show our clients.
Is it easy to get started with EBCS?
Absolutely. Call us at 1.800.766.1918 and we'll take care of everything. Our first goal will be to take care of the "little things," such as providing you with the means to forward your new accounts or set you up with our paperless Express Check-In™ Software.